Crew News

You can find the most recent 2021 calendar here.

UNEMPLOYMENT ISSUES

Having issues with unemployment? Fill out the official unemployment issue form here.

You may call our Unemployment Insurance Assistance Line at 502-875-0442 (for claim filing) and 502-564-2900 (for general information and assistance). To request a payment through continued claims, you may call 1-877-369-5984 or go online.. You may also file your initial claim at kcc.ky.gov.

UNEMPLOYMENT UPDATE

Metro Human Resources has advised that unemployment claims will go faster if you put Louisville Metro Government as the employer, use the address 527 Court Place Louisville, KY 40202. This way the claims will be processed electronically and not via paper.

IF you have already submitted a claim under Belle, go ahead and re-submit under Metro. Please contact Sabrina with any questions.

COVID-19 PROTOCOL

If you believe you’ve been exposed to the COVID virus at work or you have symptoms, there is a new Louisville Metro procedure to follow. Please contact Sabrina per this process.

Non-work related COVID-19 testing information can be found here.

CRUISE SCHEDULE CHANGES

Incident Report Form – click here

Employee Complaint Form– click here 

Personnel Policies – click here

Coming soon